Order Cancellation Policy

Request promptly

Email kingdomain.shop@gmail.com with your order number and the subject “Cancellation request”. A request is not a confirmed cancellation.

Processing stage matters

We will check the actual production and dispatch status before confirming whether cancellation is possible. An order awaiting processing may still be stoppable. Once production or dispatch has started, cancellation or changes may not be possible. Do not assume cancellation is guaranteed because tracking has not yet appeared.

Approved cancellations

We will confirm the outcome in writing. If an approved cancellation concerns a prepaid amount already collected, we will confirm the refund amount, method and provider processing estimate under the refund policy. There is no product payment to refund on an unpaid COD order. We do not introduce a cancellation fee through this policy.

Nothing in this policy limits statutory consumer rights, including remedies for defective, wrong, misdescribed or qualifying late-delivered goods. Any mandatory rights in your jurisdiction take precedence.

King Domain customer support: kingdomain.shop@gmail.com.

Business location: Belgaum, Karnataka 591302, India.

For an order enquiry, include your order number and the email used at checkout. Do not send passwords, full card details or payment OTPs.