Shipping policy

King Domain products are made to order. We work with Qikink, our production and fulfilment partner, to print, pack, and ship your order directly to you.

Shipping coverage and charges

We ship to serviceable addresses within India. Availability depends on your delivery PIN code and courier coverage.

Applicable shipping charges are displayed at checkout before you place your order.

Order processing and delivery

Your order goes through confirmation, production, quality checks, and packing before dispatch. Production time is separate from courier delivery time.

Delivery times vary depending on product availability, your location, and courier service. Any delivery estimate provided is an estimate rather than a guaranteed date. Public holidays, high order volumes, weather, or transport disruptions may cause delays.

If your order is delayed, please contact us with your order number so we can check its status.

Order tracking

Once your order is dispatched, tracking details will be shared using the contact information provided at checkout. Tracking updates may take some time to appear after the courier receives the parcel.

Delivery details and address changes

Please provide a complete delivery address, correct PIN code, and an active phone number.

If you need to correct your address, contact us as soon as possible. Changes may not be possible once production or shipping has started.

Cash on Delivery

Cash on Delivery is available only when offered at checkout for your order and delivery location. Any applicable charges will be shown before you confirm your purchase.

For COD orders, please be available to receive the parcel and pay the amount shown in your order confirmation.

Unsuccessful deliveries

If a delivery attempt fails, please follow the courier’s instructions or contact us promptly. Parcels may be returned if the address is incorrect, the recipient cannot be reached, or delivery is refused.

Contact us to discuss the next steps. Any applicable redelivery charges will be explained before a new shipment is arranged.

Damaged, incorrect, or missing parcels

If your parcel arrives damaged, contains an incorrect item, or is marked delivered but has not been received, contact us promptly with your order number and relevant details. Please retain the packaging and include photographs where available so we can investigate with our fulfilment and courier partners.

Return, replacement, and refund requests are handled under our Return and Refund Policy. Nothing in this policy limits your applicable consumer rights.